Korkiya's Privacy Policy — Your data is a trust we hold sacred

Korkiya takes your privacy seriously. This privacy policy explains what information is collected when you visit korkiya.net or use your account, how that information is used, and what rights you have.

This policy applies equally to korkiya's main website, mobile version, live chat system, and all support channels. By using korkiya's services, you consent to the processing of your information as described in this policy.

Korkiya collects two types of information — what you provide directly, and what is gathered automatically through your browsing activity.

Information You Provide Directly:

• Name, date of birth, and nationality
• Email address & mobile number
• Mobile banking number (bKash, Nagad, Rocket)
• Identity document details for KYC verification
• Support Conversation Content

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Time of visit, duration on site, and pages viewed
• Session IDs & cookie data
• Betting History & Gaming Patterns

Korkiya uses your data solely for specific, legitimate purposes. Each purpose has a clear legal basis.

• Account Creation & Management: To verify your identity and provide our services.
• Payment Processing: To process deposits and withdrawals and to prevent fraud.
• KYC Verification: Identity verification is mandatory under international licensing regulations.
• Customer Support: To resolve your issues and answer your questions.
• Responsible Gaming: To identify unusual gaming patterns and provide assistance when needed.
• Security & Fraud Prevention: To keep your account secure and detect suspicious activity.
• Service Improvement: Usage pattern analysis to improve your korkiya experience.

Korkiya never sells your data to third parties for marketing purposes. You can unsubscribe from korkiya's email marketing at any time.

Korkiya shares your personal data only with trusted parties, for limited and specific purposes.

• Payment Processors: Necessary information shared with bKash, Nagad, and Rocket to process transactions.
• KYC Verification Provider: Approved third-party services for identity verification.
• Game Providers: Companies such as Evolution Gaming and Pragmatic Play — session IDs and gaming data only.
• Regulatory Authority: Mandatory disclosure of information upon request by licensing authorities.
• Law Enforcement: Only when required by court order or legal obligation.

Korkiya uses industry-leading technology to protect your data — not just as a promise, but as a practice at every level.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted — no one can intercept them in transit.
• Password Hashing: Your password is never stored in plain text — it is kept as a bcrypt hash.
• Fund Segregation: Your deposited funds are kept entirely separate from korkiya's operational accounts.
• Two-Factor Authentication: Enabling 2FA on your account adds an extra layer of security.
• Regular Security Audits: Regular security testing is conducted by independent third parties.
• Data Center Security: Data is stored in an ISO 27001 certified server environment.

That said, please remember — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Korkiya.net uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly.

A cookie consent banner is shown on your first visit. You can decline all non-essential cookies.

Korkiya does not retain your data longer than necessary. Each category of data has its own defined retention policy.

• While your account is active: All data is retained with the account.
• After account closure: Transaction data is retained for up to 5 years to meet legal obligations.
• KYC Documents: 5 years from the date of verification, as required by licensing regulations.
• Support Conversations: Up to 2 years after the issue is resolved.
• Log Files: Up to 12 months for security purposes.

Upon expiry, korkiya automatically deletes or anonymizes your data so that individuals can no longer be identified.

As a korkiya user, you have a number of legal rights regarding your own data. These rights are guaranteed under international data protection regulations.

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You may restrict how your data is used in certain circumstances.
• Right to Portability: You can request your data in a machine-readable format.
• Right to Object: You may object to the processing of your data for specific reasons.

Korkiya strictly does not serve anyone under the age of 18. Collecting or storing data from minors is strictly prohibited under korkiya's policy.

If we become aware that a minor has an account, it will be closed immediately and all associated data will be permanently deleted.

If you suspect your child is using korkiya, please contact us immediately at support@korkiya.net.

Korkiya updates this privacy policy from time to time — due to changes in our services, legal requirements, or the adoption of new technology. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, notice will be sent to your registered email or displayed as a banner on the site. Continued use of the service after any changes constitutes acceptance of the updated policy.